⚠️ DRAFT — placeholder answers. Review and finalize the [TODO] items before launch.

Frequently asked questions

Are your products plant-based?

Our formulas are plant-based and never tested on animals. [TODO: confirm any certifications, e.g. Leaping Bunny / Certified Vegan, before stating them.]

Are they suitable for sensitive skin?

They're formulated to be gentle and barrier-friendly. As with any skincare, we recommend a patch test. [TODO]

What's your return policy?

See our Shipping & Returns page.

How do I track my order?

You'll receive a confirmation email with tracking once your order ships. [TODO: add a tracking/customer-portal link.]

How do I contact you?

Email us at [TODO: hello@thegypsi.com] and we'll get back to you.